The T-Metrics Support group received the following in an email today:
"Just wanted to say I received unprovoked feedback from a University ACD customer. She said your service is great and that you are always helpful and responsive. She said she wished every other vendor worked with the same standards as your group does. It would make her job so much easier. I know I have only been working with you for a short period of time but I totally agree. Your team is great."
Grant Weed, Princeton University, OIT- Manager, Telephone Services