Feature Spotlight: Auto Pop in the Phonegroups IP Console Software

dweeden by Dan Weeden 27. July 2010 14:37

Today I'm going to give you the steps to make sure that the AutoPop feature is either turned off or on depending on your site's preferences. This walkthrough assumes you have a installed and working version of the software. Go ahead and navigate to C:\Tmetrics\PhoneGroupM1_IPConsole\ folder on your computer. Right-click on the FEAKEY.CFG file and open with Notepad (you can set this as the default for .cfg files if you would like)

There are two settings in the FEAKEY.cfg that need to be set for the Auto POP UP for Incoming Call to be turned off.

Look for the line FRCUP, this should read FRCUPFalse and the line POPUP should read POPUP0 (zero).

Be sure to close the console, edit those lines, delete CHKSM from the bottom of the file, save FEAKEY.cfg and reopen the console. You should then have the following option in your Console Software:

Make sure it is unchecked for it to be off. If you would like to enable this feature just make sure there is a check before the word "Auto". 

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