Please click on the following link to learn about our recent Menu Change Request Procedure. 

TM-2000_ACD_Menu_Change_Request_Procedure_v2.pdf (83.06 kb)

We received orders from General Dynamics in regards to the Air Force Air Combat Command's (ACC) Operator Consolidation project. This order includes: Davis Monthan AFB, AZ; Dyess AFB, TX; Ellsworth AFB, SD; Holloman AFB, NM; Nellis AFB, NV and Beale AFB, CA

Andy and I met some well qualified job candidates at yesterday's ASU JobFest.  Plus a possible intern.  

T-Metrics tested our TM-2000 ACD with an Avaya AS 5300 SIP switch recently.  This is great news because it paves the way for our planned testing, with the AS 5300, at the Fort Huachuca, Arizona JITC certification lab.  The certification process will take place the 4th quarter of this year.  More updates to follow.

Mr. Kim, from Yongsan, Republic of Korea, is the Army hospital's System Administrator.  Just one of Mr. Kim's additional duties.  Since he was not involved with our initial TM-2000 ACD installation, he wanted to get some formal training.  We were happy to oblige his need with our 3-day on-site training course this month.  If you would like to attend our System Administration or State Table course, please contact me.

Our Attendant Console Windows 7 Desktop Review 2, submitted in April 2011, was approved today.

Here's the link:http://jitc.fhu.disa.mil/tssi/cert_pdfs/tmetricsattendantconsole_tn0923902_dtr2.pdf

The Windows 7 DTR #3 hits the UC APL today!

On 21 Jul 2011, the following extension was approved via Desktop Review #3 (to include Microsoft Windows 7 loaded on the agent Personal Computer (PC)): http://jitc.fhu.disa.mil/tssi/cert_pdfs/tmetricstm2000dtr3_tn0923904.pdf

Please contact Bill Sandford with any questions:  wsandford@tmetrics.com or (704) 525-5551

Wyle brought in their Sales and Engineering team in this week for training.