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The opinions expressed herein are my own personal opinions and do not represent my employer's view in anyway.

wsandford DTR #6 Approved by UCCO!!!

by Bill Sandford on Wednesday, June 3, 2015 8:47 AM

Our Desktop Review #6 submitted to the Unified Capabilities Certification Office (UCCO) two weeks ago, was just approved! This DTR extends our TN 1134201 certification (good till Jan 2018) to the Avaya CM6 LSC. It was determined no IO testing was required for this DTR since the Avaya CM6 LSC for TN 1134202 and both TNs use the same software. Adding the Avaya CM6 LSC does not change the IA posture. Therefore, no IA testing is required. Yea!



wsandford JITC Success! UCAPL Extends Both Certifications To January 2018

by Bill Sandford on Tuesday, February 24, 2015 2:14 PM

Our TM-2000 Consolidated Answering System Rel. 6.0 TN 1134201 AND TM-2000 Multi-Purpose ACD Platform Rel. 6.0 TN 1134202 have been granted a 3-year extension through Jan 28, 2018.  This was accomplished through the new Desktop Review process DoD UCAPL implemented.   .

The approval document is posted on the UCAPL site at the following URL: Click on "Vendor" and sort on T-Metrics, Inc.




wsandford DTR3 MS Lync and DTR4 Server 2012 Passed JITC Testing!

by Bill Sandford on Thursday, October 16, 2014 11:41 AM

Our JITC team has once again sailed through not one but two Desktop Reviews down at the JITC lab in Fort Huachuca, AZ. The out brief was last week and we are now finishing the updated Deployment Guides to send to the Unified Capabilities Certification Office (UCCO). We certainly want to thank Microsoft, our Action Officer, as well as all the lab technicians on site for their help. Once the two DTRs officially "hit" the Approved Products List Integrated Tracking System (APLITS), I'll post an update to this blog. What do these DTRs mean to our DoD customers? It means any DoD agency can now install the T-Metrics MS Lync or Server 2012 on their network. T-Metrics is the very first to get MS Lync APLITS approved. Please post here or call us with any questions. 704.525.5551 Option 2 for Sales.


ACD | New Feature

wsandford Testimonial: Fort Hood Hospitall ACD Installation

by Bill Sandford on Monday, November 8, 2010 4:28 PM

Just received this from Denny, with General Dynamics...


I would like to pass on my gratitude for the super job performed at Ft. Hood on the TM-2000 installation by the T-Metrics team, especially Harold, Logan and A.T.  This was a milestone in our project that I am pleased to say went very well with all the challenges from the site!  I wanted to let you know how much I appreciate the professionalism of your team on-site and off-site to overcome the obstacles and achieve our goals.

Thank you and please pass on!!


Denny Keller
General Dynamics
Information Technology

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dweeden Testimonial: Princeton University

by Dan Weeden on Wednesday, November 3, 2010 2:32 AM

The T-Metrics Support group received the following in an email today: 

"Just wanted to say I received unprovoked feedback from a University ACD customer.  She said your service is great and that you are always helpful and responsive.  She said she wished every other vendor worked with the same standards as your group does.  It would make her job so much easier.  I know I have only been working with you for a short period of time but I totally agree.  Your team is great."

Grant Weed, Princeton University, OIT- Manager, Telephone Services