Our Desktop Review #6 submitted to the Unified Capabilities Certification Office (UCCO) two weeks ago, was just approved! This DTR extends our TN 1134201 certification (good till Jan 2018) to the Avaya CM6 LSC. It was determined no IO testing was required for this DTR since the Avaya CM6 LSC for TN 1134202 and both TNs use the same software. Adding the Avaya CM6 LSC does not change the IA posture. Therefore, no IA testing is required. Yea!
Our TM-2000 Consolidated Answering System Rel. 6.0 TN 1134201 AND TM-2000 Multi-Purpose ACD Platform Rel. 6.0 TN 1134202 have been granted a 3-year extension through Jan 28, 2018. This was accomplished through the new Desktop Review process DoD UCAPL implemented. .
The approval document is posted on the UCAPL site at the following URL:https://aplits.disa.mil/processAPList.do Click on "Vendor" and sort on T-Metrics, Inc.
Just received this from Denny, with General Dynamics...
I would like to pass on my gratitude for the super job performed at Ft. Hood on the TM-2000 installation by the T-Metrics team, especially Harold, Logan and A.T. This was a milestone in our project that I am pleased to say went very well with all the challenges from the site! I wanted to let you know how much I appreciate the professionalism of your team on-site and off-site to overcome the obstacles and achieve our goals.
Thank you and please pass on!!
The T-Metrics Support group received the following in an email today:
"Just wanted to say I received unprovoked feedback from a University ACD customer. She said your service is great and that you are always helpful and responsive. She said she wished every other vendor worked with the same standards as your group does. It would make her job so much easier. I know I have only been working with you for a short period of time but I totally agree. Your team is great."
Grant Weed, Princeton University, OIT- Manager, Telephone Services